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How We Handle Your Information

We collect what we need to run your account, process deposits and withdrawals through bKash, Nagad and Rocket, and keep your login secure. Everything we hold serves a clear purpose — account verification, payment processing, fraud prevention, customer support.

Account data encryptedPayment details protectedSupport logs retainedCookie consent controlsDeletion requests honoured
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lbajee How We Handle Your Information
PRIVACY CONTACT

Ask About Your Data

If you want to see what information we hold, request corrections, ask how we use your payment details, or submit a deletion request, reach us through live chat, email or the account settings screen. We respond within a few business days and walk you through the process.

Live Chat Open the chat widget in the bottom corner of any page — our team answers privacy questions, explains what data we collect from your bKash, Nagad or Rocket deposits, and processes access or deletion requests during the conversation.
Email Support Send your data request or privacy question to our support email address listed in the site footer. Include your registered mobile number so we can verify your account and respond with the records you asked for.
Account Settings Log in, tap the profile icon, open account settings and scroll to the privacy section. You can review the personal information we hold, update your email or mobile number, and submit a data-deletion request directly from that screen.
DATA SAFEGUARDS

How We Protect What You Share

We encrypt login credentials, payment wallet details and transaction records. Session cookies expire when you close the browser. Support logs are anonymised after resolution. Withdrawal verification requires OTP sent to your registered mobile number. We limit data access to staff who need it for account operations, and we review access logs regularly.

Payment Encryption

Your bKash, Nagad and Rocket wallet details are encrypted in transit and at rest. We never store your wallet PIN or password — only the account identifier needed to route deposits and withdrawals through the payment provider's API.

Cookie Controls

We use session cookies to keep you logged in, preference cookies to remember your language and layout choices, and analytics cookies to track site performance. You can disable non-essential cookies in your browser settings without losing account access.

Account Security

Every withdrawal triggers an OTP sent to your registered mobile number. Login attempts from a new device require email confirmation.

Data Retention

Transaction records and support logs are kept for regulatory and dispute-resolution purposes; game-session data is retained for audit trails. If you request account deletion, we anonymise your personal information and retain only the transactional records required by law.

Privacy Policy FAQ

We collect your mobile number, email address, date of birth, and the wallet details you provide for bKash, Nagad or Rocket deposits. We also log your device type, IP address and browser to secure your session and detect fraud.

We share your bKash, Nagad or Rocket account identifier with the payment processor that routes your deposit or withdrawal. We do not sell your data to advertisers, affiliate networks or third-party marketing platforms.

Yes. Log in, open account settings, and tap the privacy section to view your registered mobile number, email, wallet identifiers and recent transaction history. For a full export, contact support through live chat or email.

Transaction logs and deposit records are retained for regulatory compliance and dispute resolution. If you delete your account, we anonymise your personal details but preserve transactional records required by law in supported regions.

We anonymise your mobile number, email and wallet details within a few business days. Transaction records required for compliance remain in anonymised form. Once deleted, you cannot recover the account or transaction history.

Open your browser settings and disable third-party cookies or all cookies. Session cookies are needed to keep you logged in; preference and analytics cookies can be blocked without losing access to your account or the lobby.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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